The evolution of artificial intelligence is entering a new phase with the development of so-called Agentic AI, a technology that goes beyond the traditional paradigm of generative systems to play an increasingly autonomous role in carrying out complex tasks.
Unlike AI models used exclusively to generate content or respond to specific requests, intelligent agents can plan actions, interact with business applications and systems, make decisions within predefined parameters, and execute entire workflows with an ever-increasing degree of autonomy.
This evolution creates significant opportunities for businesses in terms of efficiency, automation, and process innovation, while at the same time raising new issues relating to governance, liability, and regulatory compliance.
These topics were addressed by Giovanni Lombardi in an interview published by ictBusiness.it, focusing on the legal implications of Agentic AI and the main challenges organisations face when adopting these technologies.
The interview highlights the need for robust governance frameworks for AI agents, including clear policies, operational boundaries, decision traceability, and appropriate controls, while preserving human oversight as an essential requirement for accountability and compliance with the European regulatory framework. It also emphasises the growing adoption of Agentic AI across a range of sectors, from fintech and marketing to education and training, and the resulting need to balance innovation, risk management, and compliance to ensure the responsible development of this technology.
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